Compliments

We’d love to hear about your positive experience and how someone in the iNDige-IS Team made something easier, better, or special for you. Tell us about your experience so we can pass on the compliment and build on what we do well.

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Complaints

We aim to provide outstanding service but we know that sometimes things do not go the way that they should. Your complaint lets us know where we can improve. Complaints can be made about any aspect of our business including services you did not receive, services which were not helpful or about the behaviour of our staff. You have a right to complain and we take all complaints seriously.

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Phone us

If you would like to speak with us about your compliment or complaint, please call us on 0400 288 119 or 0407 236 713. We are open on weekdays between 9am and 5pm.

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Commission

You can also complain directly to the Commission. The Commissions contact details are available at complaints-feedback (1800 035 544 or TTY 133 677).

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